Fair Go Casino — Frequently Asked Questions
This page compiles the most common questions Australian and New Zealand players ask about Fair Go Casino, based on player reviews and community feedback.
General Questions
When was Fair Go Casino established?
Fair Go Casino launched in 2017. It has been operating for over seven years and has built a substantial player base across Australia and New Zealand.
Who operates Fair Go Casino?
The operator of Fair Go Casino has not been publicly disclosed. The casino operates under a Curacao eGaming licence (licence #365/JAZ).
Is Fair Go Casino available on mobile?
Yes. Fair Go Casino is fully optimised for mobile browsers on iOS and Android. There is no dedicated native app — all gameplay happens through your mobile browser, which works seamlessly without any download required.
What languages does Fair Go Casino support?
The Fair Go Casino website and customer support are available in English only.
Bonuses & Promotions
What is the Fair Go Casino welcome bonus?
New players can claim a 100% deposit match bonus up to AU$200, redeemable on each of their first five deposits — for a total potential welcome bonus of AU$1,000. A 30× wagering requirement applies.
Are there ongoing promotions beyond the welcome bonus?
Yes. Fair Go Casino runs numerous regular promotions including Koala Monday free spins, VIP Thursday reload bonuses, weekend cashback, a Neosurf deposit bonus, monthly free bonuses, lobby jackpots, slot tournaments, a Refer a Mate program, and comp points that can be exchanged for cash.
How do I claim bonus codes at Fair Go Casino?
Most Fair Go bonuses are claimed via a promotional code entered in the cashier section. Codes are distributed via email newsletter, the casino's promotions page, and affiliate sites. Always check the terms and expiry date of any code before claiming.
Payments & Banking
What deposit methods does Fair Go accept?
Accepted deposit methods include Visa, Mastercard, Apple Pay, Google Pay, Neosurf, CashtoCode, eZeeWallet, JET Bank Transfer, Tether (USDT), Bitcoin, Ethereum, Lightning Bitcoin, Bitcoin Cash, and Litecoin.
What withdrawal methods are available?
Withdrawals can be made via Wire Transfer, Bitcoin, and eZeeWallet. Cryptocurrency withdrawals are generally the fastest option.
What is the minimum deposit at Fair Go?
The minimum deposit is AU$5, one of the lowest in the industry. There is no stated maximum deposit limit.
What is the maximum withdrawal at Fair Go?
The weekly withdrawal limit is AU$2,500. Minimum withdrawal is AU$100. VIP players may negotiate higher limits with the support team.
Games & Software
How many games does Fair Go Casino offer?
Fair Go Casino offers 280+ games including pokies (video pokies, classic pokies, progressive jackpots), table games, video poker, specialty games, live casino, and exclusive titles.
Which software providers power Fair Go Casino?
Key providers include Realtime Gaming (RTG), Pragmatic Play, Betsoft Gaming, Habanero, Rival, Saucify, Games Global, Visionary iGaming, Vivo Gaming, WGS, Arrow's Edge, Genesis Gaming, and Octopus Gaming.
Does Fair Go Casino have live dealer games?
Yes. Fair Go Casino offers a live casino section. The specific live providers have not been officially disclosed, though RTG Evolution-powered and Vivo Gaming content is available to eligible players.
Account & Verification
How do I register at Fair Go Casino?
Click the "Sign Up" or "Register" button on the Fair Go Casino website, complete the registration form with your details (name, email, date of birth, address), accept the terms, and verify your email address. You can then deposit and play.
How long does KYC verification take?
KYC verification typically takes 1–3 business days once all required documents are submitted clearly. You will need government-issued photo ID and proof of address.
Support
How do I contact Fair Go Casino support?
Fair Go Casino offers 24/7 live chat, email support, and a callback service. Live chat is recommended as the fastest option — most players report first-contact resolution for straightforward queries.